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You searched: |  Subject = Total quality management, service industries,  | 
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ISO 9001:2000'nin ışığında hizmette toplam kalite /
ISBN: 9757064505 		METU Press, 2004. HF5415.5 .E75 2004 NEU Grand Library[General Collection] (1)
Yeniboğaziçi Grand Library[General Collection] (1)
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The complete guide to preparing and implementing service level agreements /
ISBN: 1856044106 		Library Association, 2001. TS156 .P36 2001 NEU Grand Library[General Collection] (2)
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